Are You Sick of Getting Horrible Customer Service From Other Online Sign Shops?

It’s frustrating when you give your money to a company only to receive horrible customer service in return. People often complain about online sign companies, the complications that come with ordering online and their poor customer relations. But at TheSignChef, we strive to always put our customers first. Quite frankly, our reputation – and our entire business – is built on a commitment to customer service. After all, we’re here to serve YOU!

Get ready to receive the best in customer service

A lot of our business is from repeat customers. We also make a lot of custom signs for referrals. It stands to reason that we do our very best to make our customers happy. Plus, we care about you. (Can you believe it!?)

Creating and buying a custom sign is a big deal, and we know that. We want to help you as much as possible so that you’re 100% satisfied. And as a smaller company doing big business, we’re able to offer everyone that extra bit of support.

We’ve developed a three-pronged customer service structure so you can always get in touch with us

You can reach us by phone anytime from 9am to 9pm seven days a week. Yes, even on weekends and holidays! In fact, our Head Sign Chef answers the calls himself after business hours – he had a line installed in his house just so he could field your calls at whatever time is convenient for you! And you’ll never hear an automated menu when you call us.

You can reach us by email anytime. Generally, we respond within the hour. Yes, within the hour. Email us at

You can reach us through live online chat from 9am to 9pm seven days a week. Just head to our website and start typing in the chat box that pops up. One of our knowledgeable sign specialists will chat with you until all your problems have been solved.

And while most sign companies take your money and end it there, we go the extra mile to make your experience enjoyable

We want you to feel comfortable throughout the process, so we keep you updated the whole way through with emails.

And once you’ve received your custom sign or banner, we follow up with you to make sure everything is correct. We even invite you to toss us your biggest complaint so we can fix anything that wasn’t perfect.

So don’t settle for horrible customer service from an online sign company. Come to and let us treat you like the valued customer you are!

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